Reliance Business Process Outsourcing

Business Process Outsourcing

  • Secure Transportation

    The secure movement of ‘people and property’ including police evidence, forensic material, detainees, mental health patients, youth justice and immigration removal.

  • Staff Resourcing

    RRS is a specialist supplier of police skills and managed services to Police Authorities, Government agencies, Local Authorities and private sector businesses throughout the UK.

  • Care Support Services

    Non-emergency patient transport for NHS Trusts and transport for all forms of vulnerable passenger requiring a high degree of care and welfare.

  • Medical Services

    Reliance Medical Services provides integrated clinical teams to meet the healthcare needs in police custody, prison and in the community.

  • Custodial Services

    Custodial Support services for the Police, Courts, Prisons or Borders & Immigration, providing for the welfare of detainees in a safe and secure environment.

  • Tagging and Monitoring Services

    Electronic methods of tracking people and assets.

  • Private Finance Initiatives

    A one-stop package which revolutionises the strategy and implementation of PFI build and facility management projects, delivering state of the art buildings for our customers.

  • Evidential Property Services

    Lost, found, seized, forensic and evidential property management for the Police together with audio, video and data storage, document filing and long term archiving.

  • Offender Services Partnership

    A group of companies and organisations that have come together to provide quality services for offenders through partnership with NOMS.

Custodial Services

Criminal Justice

In partnership with NOMS and the Scottish Prison Service, Reliance transports 420,000 detainees annually. We employ 909 officers operating 400 specialised vehicles from 18 bases across 22 police services. Every day we visit up to 230 police custody centres to move arrested people to court. Reliance continues to achieve high performance levels, while reducing prisoner escapes and improving timely delivery to court.

Outside of our police service contracts, we employ over 780 officers who provide custody management at 350 Crown, County and Magistrates Courts in England & Wales and High, Sheriff and District Courts in Scotland.

Custodial Services

Youth Justice

Reliance moves 3,500 juvenile offenders across the UK annually on behalf of the YJB (Youth Justice Board); requiring dedicated vehicles and specially trained people.

All of these activities have removed significant time and effort previously required by police and prison officers to move offenders around the country, and to supervise them in courts.

Youth Justice Board