Reliance Business Process Outsourcing

Business Process Outsourcing

  • Secure Transportation

    The secure movement of ‘people and property’ including police evidence, forensic material, detainees, mental health patients, youth justice and immigration removal.

  • Staff Resourcing

    RRS is a specialist supplier of police skills and managed services to Police Authorities, Government agencies, Local Authorities and private sector businesses throughout the UK.

  • Care Support Services

    Non-emergency patient transport for NHS Trusts and transport for all forms of vulnerable passenger requiring a high degree of care and welfare.

  • Medical Services

    Reliance Medical Services provides integrated clinical teams to meet the healthcare needs in police custody, prison and in the community.

  • Custodial Services

    Custodial Support services for the Police, Courts, Prisons or Borders & Immigration, providing for the welfare of detainees in a safe and secure environment.

  • Tagging and Monitoring Services

    Electronic methods of tracking people and assets.

  • Private Finance Initiatives

    A one-stop package which revolutionises the strategy and implementation of PFI build and facility management projects, delivering state of the art buildings for our customers.

  • Evidential Property Services

    Lost, found, seized, forensic and evidential property management for the Police together with audio, video and data storage, document filing and long term archiving.

  • Offender Services Partnership

    A group of companies and organisations that have come together to provide quality services for offenders through partnership with NOMS.

NHS Healthcare

Reliance works in close partnership with Healthcare customers to provide a service they themselves are proud of. We aim to provide an efficient service which reduces costs for the provision of non-core services. Working in partnership with Avon & Wiltshire Mental Health Partnership Trust Reliance has already been able to demonstrate its experience and scale to great advantage, delivering services at lower costs, in a professional manner which has eased the transport of patients for the trust.

Our People

Our People

Reliance ensures that all staff are carefully selected, CRB checked and appropriately trained. All of our people receive specialist training, enabling them to understand and respect a patient's individual needs. Their training includes;

  • First Aid
  • Infection Control
  • Inter-Personal Skills
  • Patient Assistance Techniques
  • Driving Skills
  • Specific patient training depending upon the nature of the contract

Vehicles

For patient transport Our vehicles are discretely marked allowing for patient privacy, and are an illustration of our dedication to working with Trusts to ensure that patients are treated as part of and not separate from the local community.

A number of specially adapted vehicles allow for the transportation of disabled, wheelchair or stretcher bound patients.

Utilising specifically designed routing technology and GPS mapping software Reliance Care Services are able to ensure that patients are only on the vehicle for as short a time as possible, further helping to reduce patient anxiety.