Reliance Business Process Outsourcing

Business Process Outsourcing

  • Secure Transportation

    The secure movement of ‘people and property’ including police evidence, forensic material, detainees, mental health patients, youth justice and immigration removal.

  • Staff Resourcing

    RRS is a specialist supplier of police skills and managed services to Police Authorities, Government agencies, Local Authorities and private sector businesses throughout the UK.

  • Care Support Services

    Non-emergency patient transport for NHS Trusts and transport for all forms of vulnerable passenger requiring a high degree of care and welfare.

  • Medical Services

    Reliance Medical Services provides integrated clinical teams to meet the healthcare needs in police custody, prison and in the community.

  • Custodial Services

    Custodial Support services for the Police, Courts, Prisons or Borders & Immigration, providing for the welfare of detainees in a safe and secure environment.

  • Tagging and Monitoring Services

    Electronic methods of tracking people and assets.

  • Private Finance Initiatives

    A one-stop package which revolutionises the strategy and implementation of PFI build and facility management projects, delivering state of the art buildings for our customers.

  • Evidential Property Services

    Lost, found, seized, forensic and evidential property management for the Police together with audio, video and data storage, document filing and long term archiving.

  • Offender Services Partnership

    A group of companies and organisations that have come together to provide quality services for offenders through partnership with NOMS.

History

The Reliance Security Group is a major security and support services company employing over 13,000 professional, management, specialist, support and operational personnel adding maximum value to the goals of an exceptionally wide variety of customers throughout the UK.

Established in 1973, the group has vast experience in both public and private sectors, with the provision of manpower, monitoring and business process outsourcing.

Our Foundation

Reliance Secure Task Management Ltd - incorporating Reliance Custodial Services, Reliance Medical Services Ltd, Reliance Resource Solutions Ltd and Reliance Care Services, is a wholly owned subsidiary of Reliance Security Group.

The company was initially formed as Reliance Custodial Services in 1994 specifically to enter the market created by the Government's decision to privatise a number of key tasks, principally the transportation and safe custody of detainees to and from law courts. Subsequently, further Home Office contracts developed that did not fall within the scope of custodial services but did require a high degree of security management and awareness. In recognition of this wider position the company name was changed to Reliance Secure Task Management Ltd. Reliance Custodial Services then became a trading division of the company. More recently as new markets have opened up to us and we have been awarded contracts so new divisions have been added to the Reliance Secure Task Management portfolio.

Our Approach

We are dedicated to building long-term relationships with our customers and fellow suppliers. We achieve this through experienced and motivated employees, supported by comprehensive training, proficient management, specialist equipment and pioneering technology.

We provide a benchmarking service to support, develop and challenge Best Value practices.

With a focus on results we consistently utilise analytical skills, innovative management techniques and dedicated project management teams to anticipate our customers' needs and further development.